Frequently Asked Questions
Everything you need to know about your home and lifestyle orders.
What are your shipping options for home goods?
We offer standard, expedited, and next-day delivery options. Many home items are also available for free curbside pickup or same-day delivery through our local store network.
What is the return policy for kitchenware and home decor?
Most unopened home items can be returned within 30 days of purchase with a valid receipt. Please note that some seasonal or high-value electronics may have a shorter return window of 15 days.
How can I track my furniture or large appliance delivery?
Once your order ships, you will receive a tracking number via email. For large appliances, our delivery partner will contact you directly to schedule a specific arrival window.
Do you offer assembly services for home office furniture?
While we do not provide direct assembly services for all items, select products may offer professional assembly at checkout through our third-party service partners.
Can I use my digital coupons on home department items?
Yes, digital coupons can be applied to qualifying home, kitchen, and garden products. Ensure you clip the coupons to your Shopper's Card before completing your purchase.
What should I do if my home item arrives damaged?
If your item is damaged during transit, please contact our Customer Service team within 48 hours of delivery to arrange for a replacement or a full refund.